Privacy Policy

Personal exclusive information
Star Communications is a leading online recharge provider for India's major mobile networks and DTH service providers, which has a strong optimism and value for its customer's retention. We follow all privacy and security measure to make our website highly secured and a trusted medium for making all future transactions without a concern.

No disclosure of information
We do not release any confidential or personal data of customers to any third party for personal profit concerns..

Trusted and certified
Our website is highly secured medium to make any kind of financial or any other transactions. We have applied all security measures such as encryption, firewalls, password protection, and antivirus software to avoid the disclosure of any personally identifiable information.

Additional network contact
We may make into contact with third parties regarding some recharging services, however we do not disclose any other personal information of customers to them

Changes in policy
According to requirements we may make an immediate change to our privacy policies on demand. So keep visiting our website for getting regular alerts on it.

Terms and Conditions Related to M/s.Star Communications

Acceptance of Terms

1. By using this webpage, you agree to follow our terms and conditions including the Privacy Policy.

2. A change related to terms and conditions may get implemented at any instant of time, depending on our rights.

3. Star Communications has the right to terminate the access of its website at any point on misuse of its content by the individuals.

Copyright on use of Content

1. The materials including all associated contents, audio, images, video, and other information on this Website ("Content") are the intellectual property of Star Communications and licensed under copyright laws.

2. All rights of Star Communications or other copyright holders are partially set aside. Content associated with these websites could only be used for the operational process of the organization. It does not hold the right to be used for any other service, business group, and press release, or for public information.

Disclaimer

1. No sharing of advice or information, written in oral or written format, by us from you or vice versa shall hold or create any warranty.

2. Any downloaded material or our service, acquired while remaining into our service period, is commenced at your own risk.

3. Any theft or loss of data due to system malfunction or virus attack shall solely lie on your responsibility

Cancellation and Return Policy

Return Duration

We love to provide our best for the customer, for every single transaction you have made with us in past or at current time period. We want you to experience a stress free acquisition of all your necessities and business stocks

We assure you about the authenticity of entire product and service categories sold on mystarec.com are 100% reasonable. In case of any discontent or dissatisfaction with our product usage or services, you would be served with No Concern & Easy Return policy as per our commitment.

Our Return Terms

Some particular product or services such as DTH are only liable for exchange or returns once acquired from Star Communications, rest of all stuffs are subject to refund as per the rules of direct network.

In case, if an individual hasn't received a recharge in his or her account then in such scenario user may lodge a complaint for refund of amount or making reacquisition of the orders, from our service department.

A Product or service liable under return policy could be processed within 2-3 days of its delivery just by dropping a cancellation request to our website or making a contact with our customer care on 8124380978, 8148863229, 9715117464, 7811011011 (24x7x365)

Users need to be alert that he or she does not accept the orders from third parties operating with our name in Indian locations. We are in a single service chain and do not have third party source for our sales.

Cancellation Duration

Cancellation norms of Star Communications follow special norms for its few categories of products or services. There are no cancellations accepted for the products or services that are beyond our control of acceptance due to company's or operators norms such as Mobile recharge, DTH recharge and so on. Once you have signed up to a particular service through our interface the cancellations rule does not apply for those sign up charges.

Once you request for the cancellation of particular service, it may take up to 2-3 working days to process your cancellation request and make a refund of your amount. However, if you opt to get back your funds to its original source then it may take up to 4-5working days to serve and in some special cases it may take 30days time to get refund.

Our Cancellation terms

You need to get in touch with customer care for getting any regards on such process, and you would be notified through calls or mails.

You need to remember that our responsibility is only limited with offering a valid recharge or refund of amount to users. We regret to accept any other liability or claim, generated from failed interface of Star Communications.

Contact Us

Just send us your questions or concerns by starting a new case and we will give you the help you need.

M/s.STAR COMMUNICATIONS, 14/7 - Kuppanda Gounder Street,

Othakkalmandapam ,Coimbatore ,Tamilnadu - 641032

Tamil Nadu : + 91 9715117464 ,+ 91 7373911022, + 91 8124380978, + 91 8148863229

Kerala : + 91 8547484782 ,+ 91 8547484781 ,+ 91 9400584781

For Sales query write to : support@starcommunications.co.in

For Technical support write to : support@starcommunications.co.in

For any other queries send an email to : support@starcommunications.co.in

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